Workflow action is not triggering on Journal line level conditions
I have created a workflow state and an action to return an error. The error is expected to show when user submits the journal and only when selects a certain ‘Department’ on the Journal line level.
The issue is whenever I am setting any Journal line-level conditions (on Department, location etc) none of the action is getting triggered. In the workflow history, the condition is always evaluating to ‘FALSE’.
I am new to netsuite workflow, any help is appreciated.