Workflow action is not triggering on Journal line level conditions

I have created a workflow state and an action to return an error. The error is expected to show when user submits the journal and only when selects a certain ‘Department’ on the Journal line level.

The issue is whenever I am setting any Journal line-level conditions (on Department, location etc) none of the action is getting triggered. In the workflow history, the condition is always evaluating to ‘FALSE’.

I am new to netsuite workflow, any help is appreciated.

Rookie Asked on April 6, 2020 in SuiteFlow.
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1 Answer(s)

I’ll keep it short – you’ll need to script to solve this problem. Line level on Journals is not supported by workflow (yet – maybe in 2 or 3 or 10 years)

Advanced Answered on April 6, 2020.
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