Shortcut won’t save to Shortcuts
Have a user who is trying to save a report to her shortcuts. She goes through the motions of saving but it never shows up on her Shortcut portlet.
Any ideas why this might be happening. We did clear browser cache and tried a different browser, but same results
Have you tried creating the shortcut manually using the report URL in the shortcut portlet? It will then show up under the shortcut list (star icon). That should resolve the issue. Let me know if this works!
This worked, Thanks!! I wonder what it up with using the star icon?
Glad it worked! Can you mark my answer as the best answer, so others who run into the same issue know about the workaround? Thanks!
@mporreca, could you mark my answer as the best answer as this resolved your issue? This will allow other users to follow the same advice should they encounter the same issue. Thanks!