Sales order to Invoice Problem

Hello all, we are seeing a really weird thing happening with our minimum order fee. SOMETIMES when a SO converts to an invoice, it’s changing the “discount” from a percentage to a flat fee. Been trying to figure it out for a week. Was wondering if anyone had a thought of somewhere I could look..

Rookie Asked on November 12, 2019 in Order Management.
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2 Answer(s)

Are you doing partial billing?  We see funny business when issuing partial invoices.

Rookie Answered on November 13, 2019.

We do do partial billing, but the orders in question were definitely fully billed.

on November 13, 2019.
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Figured it out

 

Setup > Accounting > Accounting Preferences > Order Management

Convert Absolute Discounts to Percentage (yes or no)

Rookie Answered on November 13, 2019.
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