Record exists on custom record

I had created a custom record few months back which was working fine but since the last few days have started getting ‘Record already exists’ message when I try to create a new entry. Even if I choose only the mandatory fields only (3 out of some 20 fields are mandatory) and choose a different value every time for the text fields, I still keep getting this. Anyone else faced the same issue? I do not see a mechanism to enforce unique constraint and have no idea which fields the custom record is pointing at.

Thanks

Beginner Asked on January 10, 2022 in Administration.
Add Comment
1 Answer(s)

Do you have any workflows/scripts running on the custom record?  Sometimes this error can be thrown if another record is being generated programmatically, and display it as if you were creating a new custom record entry.

Beginner Answered on January 27, 2022.
Add Comment

Your Answer

By posting your answer, you agree to the privacy policy and terms of service.
  • This site made possible by our sponsors:   Tipalti   Celigo   Limebox   Become a Sponsor   Become a Sponsor