ODBC Driver doesn’t install
I’ve downloaded the 64bit bundle.
When I run it – the installation wizard asks to choose a language, then shows “preparing setup” screen for a few seconds. And then just closes – disappears.
Please help
Michael
Update:
I was able to install only after creating a new Admin account…
Smth wrong with my Win profile (which is also an Admin)…
This is what I see in the Event Viewer:
Faulting application name: NetSuiteODBCDrivers_Windows64bit.exe, version: 8.10.92.0, time stamp: 0x51a6cc99
Faulting module name: ISSetup.dll, version: 20.0.0.376, time stamp: 0x51a6cc32
Exception code: 0xc0000005
Fault offset: 0x0001ab47
Faulting process id: 0x3470
Faulting application start time: 0x01d6be4c2936f2f5
Faulting application path: C:\Users\User\Downloads\NetSuiteODBCDrivers_Windows64bit.exe
Faulting module path: C:\Users\User\AppData\Local\Temp\{8A333C22-F2C0-456F-82C1-95A5B70E5C2F}\Disk1\ISSetup.dll
Report Id: dcbd3e37-7877-4385-b478-2788579b3e57
Faulting package full name:
Faulting package-relative application ID:
I have Win 10 Home edition.
Please help
I know that this is old, but someone will come here looking for an answer to this, so…
Here’s what I had to do:
- Extract the installer files to a folder on your hard drive
- NetSuiteODBCDrivers_Windows64bit.exe /extract_all:c:\temp\extract
- Download a newer version of ISSetup.dll. I got mine from here: issetup.dll free download | DLL‑files.com (dll-files.com). Be VERY careful here. You could easily find your computer infected by downloading DLL files from random internet sites. Any .dll file you download run through virustotal.com to make sure that it’s OK. I got version 24.0.0.464. This should REALLY be updated by Netsuite so that their customers don’t have to hack their way around this.
- Replace the ISSetup.dll file (in c:\temp\extract) that you extracted in step one with the one that you downloaded in step 2. This should allow the installer to proceed successfully.
