New Item not shown on sales invoice

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Hi All,

I have created a new non-inventory item for sale but it’s not shown on drop down menu on the sales invoice (account linked is “other current assets” account). I am checking screen fields on the custom transaction form, but not sure what exactly might affect it? 

Beginner Asked on February 9, 2023 in Items.
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5 Answer(s)
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Do you have any Item Filters on the form:

RE: New Item not shown on sales invoice

Advanced Answered on February 9, 2023.
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Hi,

If OneWorld, have you set any subsidiary restrictions?

Thanks,

Chris

Advanced Answered on February 9, 2023.
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Hi Chris, thank you for your answer.
I chose the same subsidiary for the item as it’s on the linked account.

Beginner Answered on February 9, 2023.
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Yes, I do and it looks like this:

RE: New Item not shown on sales invoice

Beginner Answered on February 9, 2023.
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Hi Chris, I removed the filter and it’s showing on the invoice now. Thank you so much!

Beginner Answered on February 9, 2023.

No problem! Glad it’s sorted.

on February 9, 2023.
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