Issue with SuiteApproval rule update

Hi,

I was trying to update the SuiteApproval approval rules and ran into some issues. I was able to create a new rule with the new approval chain, but I wasn’t able to update and save changes to the existing ones.

For some reason, the changes made were restored upon saving it. For example, I removed a role from the approver list, but it came back after the rule was saved.  I was able to add new approvers, however.  Just I cannot remove the existing role or group from the rule.  I also tried to set it inactive first and removed the role.  But it still came back after the rule was saved.  I’m not sure why this is happening.

Did anyone run into the same issue?  And how you resolved it?

Any advice will be appreciated!

Rookie Asked on April 30, 2023 in SuiteFlow.
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1 Answer(s)

Hi,

Could you please share a couple of screenshots, if possible, of the steps you are taking?

Thanks,

Chris

Advanced Answered on May 17, 2023.
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