How to stop cash refunds from increasing inventory

Hello! I’m working with a customer whose cash refunds are increasing their inventory. This is the first time I’ve seen this behavior and I’m curious if there’s a setting to turn it off, as usually the item receipt takes care of this.

Are there any other solutions, other than setting quantity of cash refund to 0, or setting the location to a dummy location?

Rookie Asked on June 3, 2022 in Inventory.
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