How does the Customer Return Variance Account really work?

When it comes to using the Customer Return Variance Account on an item how does it really work? When I read the help for it and I’m a little confused. In one part it says it will replace the COGS account for the entire cost of the item, yet in the example it shows that only the variance will be posted here.

Rookie Asked on June 25, 2021 in Accounting.
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