Fields not showing in Invoice Dunning Email

Hi,

I’m trying to set up an email for invoice dunning (invoice level), but when referencing to e.g. invoice number, invoice date, due date via html coding NetSuite does not return any value at all. Have anyone else had this issue? I even tried to create an email based on what is said in SuiteAnswer 63657 but still does not work.

Thank you guys

Johan

Rookie Asked on October 27, 2019 in Billing.
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1 Answer(s)

Look into the template being used, perhaps someone applied a different template.

Beginner Answered on October 28, 2019.
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