Field populating incorrectly

For some reason, my integration consultants put the vendor account ID and pointed it towards check memos. So, every time I issue a check, the Memo field in bill payment has the vendor account id in there. =(

How do i remove that function?

Rookie Asked on March 9, 2022 in How To's.
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1 Answer(s)

Depends on how they did it. Scripts or workflows are the most likely culprits, so I’d start by going to Customization > Scripting > Scripted Records and then looking at the Check record.  You’ll have to sift through the scripts and workflows there to figure out what’s causing the behavior and whether you can safely change/remove it, as there’s probably other behavior wrapped up in it, unless it’s extremely simple.

Intermediate Answered on March 17, 2022.
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