Estimate to SO on stock items
Hello! We’ve just gone live with NetSuite within the last month. We’re seeing an issue when taking an Estimate that has inventory items on it and turning it into a sales order. It creates the sales order just fine, but shows the items as back-ordered.
If we skip the estimate and enter a sales order with the same inventory item(s) it works as it should.
Have a missed a setting somewhere that will make the estimate to sales order work better for us?
Thank you in advance.
Is the sales order automatically going to approved, you cannot allocate items to an unapproved sales order? Also, might want to to check your commitment settings, perhaps auto-commit is just not on.
Hey thanks, SouthSide! We don’t use approvals. Where is auto-commit located?