DeletedRecord not found and SystemNote empty


I’m having an issue trying to query this two tables using data source. For table DeletedRecord, it says it doesn’t exists but I can see it in the Records Catalog. For table SystemNote it says its empty but in data source it has over 700 million records.

What am i missing? What am i doing wrong?

Please help!!

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3 Answer(s)


What role are you using with



Intermediate Answered on January 21, 2022.
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Hi, thanks for your reply.

We have two roles. The DWI role and a second role, which is a general role but has all the right permissions (at least we think so).

This second role was necessary to connect to data source using DBeaver. With the DWI role only (that uses TBA access) we can’t connect to it using DBeaver.

Thanks for any thoughts you may have on this.


Rookie Answered on January 21, 2022.
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Thanks. Yeah – the token thing is going to be interesting for a lot of systems that are connecting!

On the deleted records side, has your general purpose role got Setup > Deleted Records permission?

Not sure what might be causing issues on the System Notes side though???

Intermediate Answered on January 24, 2022.
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