Contract Renewals: Replace Item

Hi, a subscription product is being deprecated and we want to update the item as customers migrate to the new service. Price should persist for these customers

 

Testing ‘renew with’ but pulls the rate of the new item. 

 

Considering using a copy of the replacement service that doesn’t have a rate card to avoid this. Looking for other options 

Rookie Asked on June 6, 2025 in Items.
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