Address is null with SCA / SuiteTax combination

I’m working with a SuiteTax plugin.  When SuiteTax calls the plugin, I should be able to retrieve the ShipTo and BillTo address using input.getShipToAddress() and input.getBillToAddress().

This works great with transactions in the native NetSuite UI, but in an SCA environment, the plugin is called and these functions both return null.  This happens during address editing, checkout, and even when providing the Country and Zip to “Estimate Tax & Shipping”.

This is happening on a base install of SCA with no customizations in my dev environment but I’ve already got a couple of customers reporting this in the wild.

According to NetSuite, SuiteTax is compatible with SCA v2019.1 and higher (Bundle 311390).

Does anyone know how we can query SuiteTax to get address information for SCA orders?


Rookie Asked on June 30, 2020 in SuiteCommerce.
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