RE: What is the correct syntax for accessing a Custom Record from an HTML Template?
Answered
Is there something special required to create an Email Template and send it via workflow for Custom records?
I’ve tried ${record.my_field} as well as ${my_custom_record.my_field} and neither option seems to work for me.
Best answer
I believe you use ${customrecord.custrecord_my_field}
Also as a note, The Custom Record must have Enable Mail Merge checked.
