What is the correct syntax for accessing a Custom Record from an HTML Template?

Is there something special required to create an Email Template and send it via workflow for Custom records?
I’ve tried ${record.my_field} as well as ${my_custom_record.my_field} and neither option seems to work for me.


Beginner Asked on October 17, 2019 in SuiteCloud.
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I believe you use ${customrecord.custrecord_my_field}

Beginner Answered on October 18, 2019.

Also as a note, The Custom Record must have Enable Mail Merge checked.

on July 16, 2020.
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