RE: SSL Certificate for Site Builder


Hello everybody!

I’m new here, been lurking for a while trying to get my bearings. I hope my first post is right.

I’m fairly new to Netsuite, and I came into this company as they’re trying to transition from Site Builder to SuiteCommerce.

Due to some issues we’re running into, the transition is taking a long time. In the meantime, we need to have an SSL certificate installed into the current Site Builder site and convert all traffic from HTTP to HTTPS.

In brief conversations I’ve had with employees in the company, they say that it’s “not doable” because we’re using Sitebuilder – This doesn’t sound right to me.

It’s just a certificate and redirection rules, am I correct?

Should Netsuite services, or a 3rd party vendor be able to do this?

Or is there documentation that walks us through doing this ourselves? I can’t seem to find much about Site Builder when it comes to this specific item.

Thank you so much for your time and assistance!

— Oscar

Oscar G. Rookie Asked on January 9, 2020 in Administration.
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5 Answers

Of course… I find a partial answer after I post the question…


Secure Shopping Domain — You can use an SSL certificate to secure the shopping portion of your web store under an HTTPS domain. You can do this for one or more secure shopping domains paired with a secure checkout domain. The secure checkout domain can be a default NetSuite checkout domain or a custom checkout domain


 Secure shopping domains are available for Site Builder (without Extensions) and Site Builder Extensions or Site Builder Extensions Premium (Elbrus and Kilimanjaro). If you have a different release of Site Builder, secure shopping domains may be available with a patch.” 

So based on that knowledge base article, it seems that we should be able to do it ourselves, or we could contract out to a 3rd party.

Are there any issues we should be aware of, that you foresee? —

Upon further discussion here, someone told me that even a certified Netsuite partner told us that it couldn’t be done, before. Why would they say that?

Rookie Answered on January 9, 2020.
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