RE: NetSuite ERP Performance
We’re experiencing performance issues with sales orders, quotes, invoices, and customer saving issues with our NetSuite ERP, averaging 8-10 seconds to saving using NetSuite’s Advance Performance Measurement (APM) tool. We have only a small amount of customization. but do integrate with RF-Smart, Pacejet, Celigo and Avalara. Is that normal for NetSuite ERP? Has someone faced performance issues with NetSuite and do you have any recommendations for resolving this?
Go to Customization -> Scripting -> Scripted Records and look for those transaction record types to see which types of scripts are deployed to run on them
- User event scripts run every time a record is “touched” so that would affect performance.
- Celigo usually spawns several instances of one script deployment so that adds to the load.
- Avalara continually pings their API so that also adds to the load.
- RF-Smart and Pacejet will also have scripts running.
