RE: NetSuite ERP Performance

We’re experiencing performance issues with sales orders, quotes, invoices, and customer saving issues with our NetSuite ERP, averaging 8-10 seconds to saving using NetSuite’s Advance Performance Measurement (APM) tool.  We have only a small amount of customization. but do integrate with RF-Smart, Pacejet, Celigo and Avalara.  Is that normal for NetSuite ERP?  Has someone faced performance issues with NetSuite and do you have any recommendations for resolving this?

ayuen Rookie Asked on December 19, 2019 in Performance.
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4 Answers

Go to Customization -> Scripting -> Scripted Records and look for those transaction record types to see which types of scripts are deployed to run on them

  1. User event scripts run every time a record is “touched” so that would affect performance.
  2. Celigo usually spawns several instances of one script deployment so that adds to the load.
  3. Avalara continually pings their API so that also adds to the load.
  4. RF-Smart and Pacejet will also have scripts running.
Beginner Answered on December 19, 2019.
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