RE: NetSuite ERP Performance

We’re experiencing performance issues with sales orders, quotes, invoices, and customer saving issues with our NetSuite ERP, averaging 8-10 seconds to saving using NetSuite’s Advance Performance Measurement (APM) tool.  We have only a small amount of customization. but do integrate with RF-Smart, Pacejet, Celigo and Avalara.  Is that normal for NetSuite ERP?  Has someone faced performance issues with NetSuite and do you have any recommendations for resolving this?

ayuen Rookie Asked on December 19, 2019 in Performance.
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4 Answers


I think NS taking ~8-10 seconds is quite normal because, on each Sales Order creation, NS would create a customer first and then SO so you may be seeing the overall time.

Still, you can try a couple of things to improve performance, pls see below:

  1. Check the workflows deployed on the transactions and customers, if not in use make them inactive.
  2. Make sure deployments on the Script has LOG LEVEL set to Audit/Error.

If it still doesn’t improve create a support ticket with NetSuite support for assistance.



Beginner Answered on December 19, 2019.
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