RE: NetSuite ERP Performance
We’re experiencing performance issues with sales orders, quotes, invoices, and customer saving issues with our NetSuite ERP, averaging 8-10 seconds to saving using NetSuite’s Advance Performance Measurement (APM) tool. We have only a small amount of customization. but do integrate with RF-Smart, Pacejet, Celigo and Avalara. Is that normal for NetSuite ERP? Has someone faced performance issues with NetSuite and do you have any recommendations for resolving this?
I think NS taking ~8-10 seconds is quite normal because, on each Sales Order creation, NS would create a customer first and then SO so you may be seeing the overall time.
Still, you can try a couple of things to improve performance, pls see below:
- Check the workflows deployed on the transactions and customers, if not in use make them inactive.
- Make sure deployments on the Script has LOG LEVEL set to Audit/Error.
If it still doesn’t improve create a support ticket with NetSuite support for assistance.