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RE: Case Capture not working

Emails sent to our support profile email addresses are not creating cases.

cases sent to cases.xxxxxx_27.f1517c367a@xxxxxx.email.netsuite.com are not being received by NetSuite.

We are on the US Phoenix 6 data center.

Is anyone else experiencing this issue ?

MKreminski Rookie Asked on August 11, 2023 in Support Management.
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1 Answers

We are having the same issue.

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Rookie Answered on August 11, 2023.
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