Home

Case Capture not working

Emails sent to our support profile email addresses are not creating cases.

cases sent to cases.xxxxxx_27.f1517c367a@xxxxxx.email.netsuite.com are not being received by NetSuite.

We are on the US Phoenix 6 data center.

Is anyone else experiencing this issue ?

Rookie Asked on August 11, 2023 in Support Management.
Add Comment
Cancel
1 Answer(s)

We are having the same issue.

Cancel
Rookie Answered on August 11, 2023.
Add Comment
Cancel

Your Answer

By posting your answer, you agree to the privacy policy and terms of service.
  • This site made possible by our sponsors:   Tipalti   Celigo   Become a Sponsor   Become a Sponsor