Case Capture not working

Emails sent to our support profile email addresses are not creating cases.

cases sent to are not being received by NetSuite.

We are on the US Phoenix 6 data center.

Is anyone else experiencing this issue ?

Rookie Asked on August 11, 2023 in Support Management.
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1 Answer(s)

We are having the same issue.

Rookie Answered on August 11, 2023.
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