RE: Subscription billing
I work for a company of about 50 staff, SaaS and Professional services.
We currently use contract renewals for our software licence subscription billing, but it’s pretty horrible.
What are the options we have for moving to a better platform?
It doesn’t have to be native in Netsuite. Happy for it to manage the renewals and slave Netsuite to be the finance backend. So Netsuite would be replaced by a different quoting system so to speak.
We don’t have a lot of contracts under management, maybe 400, but having access to future usage based billing I think would be important.
Also, it would be ideal if the future subscription billing solution, had a way to be connected into out Salesforce opportunities?
Thanks in advance.
Sean
Gatekeeper is a great product I just had demo couple of weeks ago. But it might be an overkill for only 400+ contracts. You can use CLM(Contract lifecycle management) like PandaDoc or Concord or ContactSafe might more cost effective. Integration is quite straightforward since all you need are the start and expiry dates from CLM along with contract status into NS. Note all of them also comes with electronic signature too.
Thanks for the reply Sam. Gatekeeper is a very flexible solution and we do have customers of all sizes. Happy to connect.
Anastasia
Hey Sean,
It sounds like you’re looking for a more flexible subscription billing software that integrates well with Salesforce and can handle usage-based billing. There are several options out there, like Chargebee, Recurly, and Zuora, which offer automation for renewals and better customization compared to Netsuite’s native functionality.
Since you’re managing around 400 contracts, scalability might not be a major concern, but having a system that streamlines renewals and syncs with your finance backend would definitely make things smoother. You might find this resource helpful: subscription billing software—it covers key features and implementation strategies for tracking and managing subscriptions more efficiently.
Hope this helps, and I’d be curious to hear what direction you decide to go!