RE: Urgent – Mass update de-linked bills and payments
I ran a mass update on Friday to update a custom ‘Created By’ field with the existing value for audit purposes. However, I was told today by finance that the action has somehow de-linked all the existing bills with their payment records. I have raised this with support but they are saying that it happened due to the update but the mass update only had 2-3 fields available to update and none of them could have done this.
Can anybody please advise in this situation? I have declared business down to netsuite but they are still refusing to help
My question is why would you need Created by custom field for audit – just use a systemnotes search with your criteria for audit.
Try looking at my Suiteworld presentation for Audit – it has quite few similar transaction audit search templates