RE: Urgent – Mass update de-linked bills and payments

I ran a mass update on Friday to update a custom ‘Created By’ field with the existing value for audit purposes. However, I was told today by finance that the action has somehow de-linked all the existing bills with their payment records. I have raised this with support but they are saying that it happened due to the update but the mass update only had 2-3 fields available to update and none of them could have done this.

Can anybody please advise in this situation? I have declared business down to netsuite but they are still refusing to help

VishalThoughts Beginner Asked on January 17, 2022 in Accounting.
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3 Answers

My question is why would you need Created by custom field for audit – just use a systemnotes search with your criteria for audit.

Try looking at my Suiteworld presentation for Audit – it has quite few similar transaction audit search templates 

Advanced Answered on January 18, 2022.
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