RE: Urgent – Mass update de-linked bills and payments

I ran a mass update on Friday to update a custom ‘Created By’ field with the existing value for audit purposes. However, I was told today by finance that the action has somehow de-linked all the existing bills with their payment records. I have raised this with support but they are saying that it happened due to the update but the mass update only had 2-3 fields available to update and none of them could have done this.

Can anybody please advise in this situation? I have declared business down to netsuite but they are still refusing to help

VishalThoughts Beginner Asked on January 17, 2022 in Accounting.
Add Comment
3 Answers

My question is why would you need Created by custom field for audit – just use a systemnotes search with your criteria for audit.

Try looking at my Suiteworld presentation for Audit – it has quite few similar transaction audit search templates
https://static.rainfocus.com/oracle/sw19/sess/1546631310573001gv1X/PDFPF%20/FIN1526SES_THURS_1553185241855001B1fO.pdf 

Advanced Answered on January 18, 2022.
Add Comment

Your Answer

By posting your answer, you agree to the privacy policy and terms of service.