RE: Setting Email Templates
I created an email message template for Sales Orders and selected it as the defualt Email Message Template on the SO Form. When I try to email from a Sales Order, I still have to manually select the template from a list of many others. Shouldn’t it default to this template?
Beginner Asked on December 16, 2019 in Order Management.
I asked a very similar question and got to the answer. It should help you too.