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RE: eCommerce fee

Hi everyone, I’m new on Netsuite and I have a problem

My scenario,  Ecommerce to Netsuite

I work with Shopify not integrated with Netsuite, so I have to enter the order manually as cash sale to undeposited funds until I get the money from the eCommerce platform, and then I make the deposit when I have transferred the money from Shopify to my bank account

 

but the total transferred is not equal to the total of the orders because there are eCommerce fees.

Example

ORDER $100

I will receive 97,  because of the ecommerce’s fee

what shoud I do in this case?

 

thanks

 

 

Caio de Paula Rookie Asked on July 28, 2020 in Billing.
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2 Answers

You can record the full $100 Cash Sale to Undeposited Funds, then when creating the Bank Deposit, add the $100 receipt and include a separate negative line (e.g. Shopify Fees) for $3, so the net deposit matches the $97 received. This keeps your sales and fee expenses recorded correctly.

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Beginner Answered on August 3, 2026.
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