RE: Credit Hold Override
Can anyone help we are trying to update the Creditholdoveride field using Boomi and we are struggling to identify which values to use to update this field or if this is not the correct field to update the ‘Hold’ on the customer record which field should we use
Yes, that is the correct field for setting manual holds (on/off) or enabling enforcement of credit limits (auto), but there are a bunch of gotchas to be aware of. I’d open up any customer and read the field-level help on the hold field (creditholdoverride first. “Use Credit Hold, On Credit Hold, Override Credit Hold Off, and Override Credit Hold On in Customer Saved Searches” SuiteAnswers ID 22320 is also a good read for what these fields do and return. “Manual Credit Hold Not Working” SuiteAnswers ID 12497 highlights a couple of the issues you can run into, and you may want to poke around further from there.