RE: Anyone knows how to enable users to delete “User Notes” created by other users without Administrator role?

I am trying to give our Support Manager the ability to delete notes created by their subordinates where necessary.


Jerry Rookie Asked on April 14, 2020 in Administration.
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2 Answers

This is an enhancement

Rookie Answered on April 21, 2020.

Thanks, I just received a response today from NetSuite Support confirming this as well.


“Upon further checking, it turns out that this deleting other users’ note is pending enhancement with NetSuite. This has already been endorsed to our engineers for review, however, it has no definite date yet as to when will this be implemented.”

on April 23, 2020.

Still not enhanced. I had to script this (User Event plus custom field).

on March 25, 2022.
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