RE: An error occured during validation of Custom Objects against the account


....
Validate Custom Objects against the Account -- Failed
Validate file cabinet items against the account -- Failed
Validate translation imports against the account -- Failed
Validation of references to translation collection strings against account in progress. -- Failed
*** ERROR ***
Validation of account settings failed.
An error occured during validation of Custom Objects against the account (custform_265_5546605_sb1_948)
Details: The sublist id value, promotions, is either invalid or does not exist in the account. The value must be a valid system value or a custom value.
File: ~/Objects/custform_265_5546605_sb1_948.xml

What is usually the cause of this?

I am deploying a custom transaction form to another environment(SB1 -> SB3).

I went to Netsuite documentation but it only provided minimal information.

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1 Answers

Total stab in the dark, so I could totally be wrong here, but, based on this text in your error:

The sublist id value, promotions, is either invalid or does not exist in the account. The value must be a valid system value or a custom value.</div>

I’d suspect that you have a sublist (promotions) in your custom form and there’s some sort of issue with that. E.g. the record doesn’t exist in the target account, isn’t enabled/active, or something else is going on that is preventing that record from being used as a sublist on that record.  If that seems like a likely candidate, I’d try manually adding just that sublist to the target account and see if there are additional changes/configurations you need to make this happen.

 

Intermediate Answered on October 20, 2022.
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