RE: FAM Process Record Summary error

Has anyone had this error? ns wont allow me see the script

“type”:”error.SuiteScriptError”,”name”:”UNEXPECTED_ERROR”,”message”:”An unexpected SuiteScript error has occurred””stack”:[“Error\n at Object.createList (/SuiteBundles/Bundle 551966/src/adapter/fam_adapter_ui_serverWidget.js:17:23)\n at Object.createProcessList (/SuiteBundles/Bundle 551966/src/su/fam_su_processsummary.js:36:23)\n at Object.onRequest (/SuiteBundles/Bundle 551966/src/su/fam_su_processsummary.js:31:41)”],”cause”:{“type”:”internal error”,”code”:”UNEXPECTED_ERROR”,”details”:”An unexpected SuiteScript error has occurred”,”userEvent”:null,”stackTrace”:[“Error\n at Object.createList (/SuiteBundles/Bundle 551966/src/adapter/fam_adapter_ui_serverWidget.js:17:23)\n at Object.createProcessList (/SuiteBundles/Bundle 551966/src/su/fam_su_processsummary.js:36:23)\n at Object.onRequest (/SuiteBundles/Bundle 551966/src/su/fam_su_processsummary.js:31:41)”],”notifyOff”:false},”notifyOff”:false,”userFacing”:true}

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1 Answers

I’ve found that when I have an “UNEXPECTED_ERROR” that opening a case with Support is usually the best way to sort out the issue. They have access to additional logging that isn’t available to us and can determine exactly where the process has gone wrong.

Since this is a NetSuite provided module, that’s even more reason to go back to Support.

Beginner Answered on September 16, 2025.
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