Clear JE on client aging

We had a chargeback for a check that had a stop payment submitted by the client. I manually created a JE to apply to the open payment record which is now showing as a credit on the client aging even though it’s applied to the payment record. I also voided the client cash deposit which created another JE automatically. They don’t appear to be offsetting each other. How do I clear the JE from the client aging? 

Rookie Asked on November 25, 2024 in How To's.
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