SuiteBuilder Discontinued/ Dying?
First of all, I appreciate any feedback that I can get on my question. My company is looking into SuiteBuilder but are concerned with if support for it is dying or if there are any talks of it coming to a end anytime soon. I did some googling but didn’t find much so I was wondering if anyone was aware of anything that may be concerning for a business who is looking to switch to utilizing it.
It sounds like you’re asking about Site Builder, not suitebuilder? Site builder is an older e-commerce platform while suitebuilder lets you bundle UI customizations, like custom roles or KPIs. The latter I don’t think it going anywhere.
NetSuite is ending support for all promotions for site builder, probably in 2022. They are not allowing new companies to sign up for site builder as well. Existing sites will probably not be forced off at a certain date, I expect NS will keep chipping away at critical functionality to get people to voluntarily move off the platform. It’s a shame because even though it’s an old platform, it can be made to work fine and is much more reasonably priced than SuiteCommerce.
More on ending promos for site builder here: https://www.fourthwc.com/netsuite/2020/01/netsuite-ends-promotions-for-site-builder.html