Prospect not showing in customer refund

Hello all;

I made customer deposit for a prospect, and I need to make customer refund for this prospect, but I didn’t found this prospect in customer drop-down list in customer refund transaction.

So, how can I refund this amount

Thanks

Rookie Asked 6 days ago in Accounting.
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1 Answer(s)

I say change the status on the prospect to make them a customer.

If you want to go into the realm of unusual steps then add the entity to the url: https://system.na0.netsuite.com/app/accounting/transactions/custrfnd.nl?entity=internalIdNumberOfTheProspect

 

Intermediate Answered 5 days ago.
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