Prospect not showing in customer refund
I made customer deposit for a prospect, and I need to make customer refund for this prospect, but I didn’t found this prospect in customer drop-down list in customer refund transaction.
So, how can I refund this amount
I say change the status on the prospect to make them a customer.
If you want to go into the realm of unusual steps then add the entity to the url: https://system.na0.netsuite.com/app/accounting/transactions/custrfnd.nl?entity=internalIdNumberOfTheProspect