One coworker can’t see date filters on a Sales by Customer Report. How do we fix it so she can see date filters, not just period filters?

At the bottom of a sales by customer report I can filter by date, but when she opens the same report she can only filter by period (Please see attached picture). It’s funny because on other reports she can filter by date, but not in the sales by customer report. Any ideas on how to fix this so she can filter by date? Is it a permissions issue?

One coworker can't see date filters on a Sales by Customer Report. How do we fix it so she can see date filters, not just period filters?

Rookie Asked on January 27, 2020 in Other.
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2 Answer(s)

In that user’s preferences, check the report by period field (Set Preferences > Analytics > Report by Period). When I set this preference to all reports, the sales by customer report shows me period. When I set it to the other options, the sales by customer report shows me date.

Beginner Answered on January 27, 2020.
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This worked perfectly! The selection to put “Never” when seeing Report by Period worked! Thank you so much Jenny!

Rookie Answered on January 27, 2020.
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