ODBC Driver doesn’t install

I’ve downloaded the 64bit bundle.

When I run it – the installation wizard asks to choose a language, then shows “preparing setup” screen for a few seconds. And then just closes – disappears.

Please help

Michael

Rookie Asked on November 19, 2020 in SuiteAnalytics.
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3 Answer(s)

This is what I see in the Event Viewer:

Faulting application name: NetSuiteODBCDrivers_Windows64bit.exe, version: 8.10.92.0, time stamp: 0x51a6cc99
Faulting module name: ISSetup.dll, version: 20.0.0.376, time stamp: 0x51a6cc32
Exception code: 0xc0000005
Fault offset: 0x0001ab47
Faulting process id: 0x3470
Faulting application start time: 0x01d6be4c2936f2f5
Faulting application path: C:\Users\User\Downloads\NetSuiteODBCDrivers_Windows64bit.exe
Faulting module path: C:\Users\User\AppData\Local\Temp\{8A333C22-F2C0-456F-82C1-95A5B70E5C2F}\Disk1\ISSetup.dll
Report Id: dcbd3e37-7877-4385-b478-2788579b3e57
Faulting package full name:
Faulting package-relative application ID:

Rookie Answered on November 19, 2020.
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I have Win 10 Home edition.

Please help

Rookie Answered on November 19, 2020.
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Update:

I was able to install only after creating a new Admin account…

Smth wrong with my Win profile (which is also an Admin)…

Rookie Answered on November 20, 2020.
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