Is it possible to get notified whenever a recipient from the campaign click-through the message?

Hello, I am trying to pull the details of the user who receives a notification when the recipient in my campaign response with click-through.

I have read that whenever a recipient of marketing email opens or clicks through a message, a request is sent to NetSuite’s server to record the response.

Is it possible to receive that response at any specific email?

Rookie Asked on August 7, 2020 in Marketing.
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2 Answer(s)

You can designate the email address that the campaign comes from and what address the “Reply” goes to.  It is not possible to receive an email when a user simply clicks  on a link from your campaign.  You can track the results of the campaign on the statistics report of the campaign record.

Beginner Answered on August 11, 2020.
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It is not possible to get an email for simple click through the message.

But you can use click and email, Suitescript can be called on link/button click and that script can then trigger the desire mail.

 

If you have any additional questions feel free to contact us.

Beginner Answered on August 17, 2020.
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