In NetSuite Oneworld, how do I add a new Parent Company

We just upgraded our Sandbox to Oneworld to test out its functionality.  Upon doing so, we now see a new “Subsidiary” view with one record:  “Parent Company”.  We need to do the following:

  1.  Create a new Parent Company record.  Let’s call this “Parent Holding Company”
  2. Change the existing Parent Company record to be named “Subsidiary 1”
  3. Create a new Subsidiary record to be named “Subsidiary 2”

So, when done, it will look like this:

  • Parent Holding Company
    • Subsidiary 1
    • Subsidiary 2

I can do #2 and #3 above just fine, but I don’t see a way to create a new Parent Company in NetSuite.  Can this be done via the UI, or do I have to work with NetSuite Support to get this done?

Any help would be greatly appreciated!

Rookie Asked on October 11, 2019 in How To's.

Update:  In order to create a new Parent Company, you must have the “Subsidiary Hierarchy Modification Feature” enabled.  NetSuite support can enable this feature for you.  After this was enabled, i could create the new parent company and make the subsidiaries children of it.

Also, another sticking point for us was that we only requested 2 Subsidiaries when we first provisioned Oneworld.  NetSuite counts the parent company as a subsidiary as well.  So, in our case, we needed 3 subsidiaries to be provisioned.

  • Parent Holding Company
    • Subsidiary 1
    • Subsidiary 2
on October 21, 2019.
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1 Answer(s)

Once a subsidiary record is created you cannot add or change parent/hierarchy subs if  there was none defined when the record was created. Seems like you guys were not on Oneworld  so your base sub did not have a parent sub when transitioned to Oneworld’s multi subsidiary schema. NS support can help you with for sure, I have seen this issue quite a few times and had take NS support\s help

Advanced Answered on October 12, 2019.
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