How to add CC field in NetSuite Saved Search?

Hi,

I am unable to find CC field in NetSuite Saved Search. How can I keep an email address in CC?

Regards

Titu Singh

Rookie Asked on August 10, 2021 in Saved Searches.
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2 Answer(s)

I have updated the Send Email action by setting the condition formula as {custbody_cc_emails} is not null.

In this case CC field value is {custbody_cc_emails}.

I have created another Send Email Action, where I set the condition formula as {custbody_cc_emails} is null and left the CC field in Action as blank.

In this way, 1st Send Email action will be executed, when the “custbody_cc_emails” field is not blank, and the 2nd Send Email action will be executed when the “custbody_cc_emails” field is blank.

 

I hope my answer will help you with NetSuite saved search issues.

 

Rookie Answered on August 10, 2021.
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Unable to understand. I am taking about saved search. Where I have to do the suggested changes?

Rookie Answered on August 10, 2021.
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