Bank Feeds integration “successfully” importing 0 transactions, skipping bank activity in one account

We integrate with Comerica’s web banking portal and successfully pull in transactions for several different accounts, but our account with the most activity has recently stopped importing and skips entire days. Occasionally it does import, and when it does the Bank Feed will not pull in all of the missed activity on the account. We do not receive an error message, rather the message we receive when it fails is “NetSuite has successfully imported 0 transactions from your bank statement file using login…” and the Banking Import History page shows a successful import for the day. Activity for this account is around 300 transactions per day.

Is there anything we can do to debug or fix the Bank Feeds SuiteApp to import the activity from this one account?

Rookie Asked on November 9, 2020 in Banking.
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