Attaching Files to Transactions – Do these files get seen by other Transactions?
Users are now starting to attach their inbound shipment paperwork into various purchase orders and work orders.
There are times when they will go into a transaction where they have not yet attached shipping documents and yet that transaction will have shipping documents attached to it…ones for other transactions.
Are these files stored in a common location in the file cabinet where various NS transactions might think the files belong to them?
Is there a better process to avoid this from happening in the future?
I’m a big fan of the drag-and-drop module as well. The folder pattern that @Sam-I-Am mentions has worked very well for us in avoiding these type of issues.
However, they are not (currently) playing well with Inbound Shipments. I have an open defect with NetSuite that they’re hoping to resolve soon.
Why not look into file drag and drop module? It allows you to set dynamic folder patterns which can be utilized to segregate the files depended on the record origin/type/id etc, this will eliminate overriding of the files with same name.
It sounds like whats happening is users are uploading documents that are named the same and are overwriting other files.
When you attach a file to a record it attaches by folder path and filename.
The file cabinet does not allow to have two files with the same name in one folder. It will make you overwrite the other if it detects two of the same names.
This means if you attach myFile.pdf to a record. Then in the same folder where myFile.pdf is saved you upload another file with the same name, it’ll overite it causing the attached records file to change also.