Unable to change the status  of invoice from approved to pending ?

 

Based on any change in the total amount, the approved invoice has to change its status from Approved to Pending. How can I fix it via workflow?

Rookie Asked on February 14, 2023 in Purchasing.
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1 Answer(s)

You can try using the “Old Record” in workflows to compare the previous Amount to the current Amount. See screenshot below:

RE: Unable to change the status  of invoice from approved to pending ?

Thanks and regards,

Lea Columna

We do the heavy lifting for your NetSuite Development projects so you can focus on growing your business.

servicerocket.com

Ceana Technology is now a part of ServiceRocket Family!

Beginner Answered on February 22, 2023.

Thanks for your solution. I tried this one but this doesn’t worked out. I am getting an error notice that “Approved Invoice cannot be set to Pending Approval or Rejected status”.

I have cross checked the error is thrown whether due to any scripts on invoice. I have disabled all the scripts and verified. It doesn’t worked.

on February 23, 2023.

By doing a search online and quick test I have checked that this is a standard behavior. See link below:

https://netsuitehub.com/forums/topic/invoice-approval-custom-workflow/

It looks like what you’re trying to do is not possible as of the moment.

 

Thanks and regards,

Lea Columna

We do the heavy lifting for your NetSuite Development projects so you can focus on growing your business.

servicerocket.com

Ceana Technology is now a part of ServiceRocket Family!

on April 28, 2023.
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