Trying to save items’ custom entry form – “This record cannot be deleted, because it is referred to by other records.” error

I’m getting this error when trying to save a custom entry form for our item records:

This record cannot be deleted, because it is referred to by other records


The only change I’m making to the form is unchecking “Show” for a couple of custom fields.  In fact even if I don’t make any changes to the form and save it anyways, I still get this error.  Why is the system trying to delete the form record?  Thanks–


PS) I tagged this as “transaction form” because “entry form” doesn’t seem to be a tag option?

Rookie Asked on November 15, 2019 in Administration.

I think I would log this with Netsuite support. For the life of me, I can’t imagine why it would be trying to delete a form when you’re hitting save.

on November 18, 2019.
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1 Answer(s)

Check your Inter company accounts. Odds are you have definitions set up such that the same account is being referenced in more than one place.

Advanced Answered on December 9, 2019.
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