SuiteCommerce GA4 via GTM Editor Bundle no longer supported? Issues with Page_Views – should be named page_views, right?
I’m starting to hear from clients reporting pageviews that are off in Google Analytics 4 (GA4) compared to UA (Universal Analytics).
After digging into it, I see a page_view and Page_View GA4 events in GA4 (case matters, which are two separate events).
The Page_View is the one being set by the GA4 code created using the GTM Editor Bundle. I removed and then tried to re-add the GA4 code via the GTM Editor Bundle because, as I understood, that was the only way to get the latest GA4 code from NetSuite.
Upon doing so, when I select GA4 from the dropdown, I get a message stating that GA4 is no longer a supported service. Specifically, the message says, “Google Analytics 4 is linked and not supported by Google Tag Manager”
I did re-add the GA4 code using GTM Editor Bundle and it created the event in the same way, named Page View (which turns into Page_View) instead of page_view. Should I rename this in GTM so that pageviews are calculated properly?
Screenshot below:
- Can someone verify that GA4 is no longer supported via the GTM Editor bundle?
- Also, why is NetSuite naming things in a way that causes issues in GA4?
- What’s the preferred method to install GA4 so a client can view enhanced e-commerce data in reports?
I can’t find any info in the Netsuite SuiteCommerce Advanced docs.
