Printing a Packaging Slip from a Vendor Return Authorization

Good Day,  We are trying to set up the Vendor Return Authorization, and are not able to print off a “packing slip” PDF Template from wither the VRA or the Item Fulfilment, getting the — ” Invalid PDF layout. Please contact your administrator.” —

Any suggestions or settings I should be looking at?


Beginner Asked on November 12, 2021 in How To's.
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The VRA Packing slip is linked through the VRA custom form.  You will want to make sure there is at least a single template marked as preferred, but the pack slip template can be configured as below.


Edit Vendor Return Packing Slip Form 

    1. Navigate to Customization > Forms > Transaction Forms
    2. Preferred Vendor Return Authorization Form: Click Edit/Customize
    3. Click Linked Forms
      • Packing Slip: Select Vendor Return Packing Slip Form
    4. Click Save
Beginner Answered on January 27, 2022.
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