Netsuite Sales Order Shipping Calculation

I have one issue in sales order creation at netsuite via suitescript. When we try to set internal id of any shipping method during sales order creation, the issue is in shipping rate calculation, particularly when customers have “UPS Ground” set up in their preferences option. Our Testing indicates that if customers have any other shipping method except UPS Ground in their preferences, the sales order creation is successful. That issue arises in specific cases like when that customer does not have “UPS Ground” shipping option during sales order creation. So what is the solution for that like to empty customer preferences or overwrite that during sales order creation. Please share any idea that might be helpful in that scenario

Beginner Asked on February 27, 2024 in Other.
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