I try to import my Csv file to Chart of Account, I have error message, “The account number you have chosen is already used.”, because i need to update my account information, so i need to do that.
I checked update and add , but i have error, accountnumber cannot duplicate? but other values are updated correctly.
please tell me the reason.
The reason for the error is that NetSuite doesn’t recognize what you are doing as an update to an existing account. You should look at the chart of accounts and see if there is any other account that has the same account number as the one that you are trying to update. If you are doing an update, you can try to specify the internal ID or external ID of the record to ensure that you are updating the correct record.