How to disable editing of a Customer’s address from a sales order form
We do quite a bit of drop shipping to our clients which then requires a once off/custom address on the sales order which is easily achieved by selecting ‘Custom’ from the shipping address drop down. However too many time we are having users click the pop-out or plus symbols next to the Ship To drop down which is then editing or added this address to the customer card. I need to be able to disable the pop-out symbol/being able to edit the customer addresses and would like to remove the Plus/Add symbols as well. Any help on how to achieve this would be much appreciated.
Came across this first https://www.reddit.com/r/Netsuite/comments/kqi41q/preventing_any_edits_to_sales_orders_after/ which i then tried and went through the sales process etc…
I set the ‘Customer’ permission on a sales role to ‘Create’ which prevents the role from editing/modifyin that Address Card pop out option, user can still view it but the override check box is non clickable including the default billing/shipping etc..
They can still select custom to modify the address as a one off.
Neither the Bill To Address and Deliver To Address didn’t change any or add new address on the customers account when i checked. From my testing it works if i understood your case correctly.
Hopefully this points you in the right direction and let us know.