How to add additional items to sales order automatically based on items on Sales order?
I’m trying to figure out how to add an additional item to a sales order when a specific item is added to the sales order while using workflows
Ex. Sales order has ProductA and i want to automatically add SurchargeA when ProductA is added.
is this possible with a workflow, if so, why cant i figure it out??
Is Surcharge A always associated with ProductA? If so, why not use an Item group. You can create a new Item type Item Group, add Product A and SurchargeA to the group, then direct your staff to use the item group. They will be added individually when you choose the group?