How can i give HR access to edit Administrator Record

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How can i give HR access to edit Administrator Record

Beginner Asked on September 9, 2019 in Administration.
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There is an open enhancement request around this, you can’t edit admin users as a non-admin, even with permissions set to Full. The details are under SuiteAnswers 73725, but the solution is to have an admin change/manage the data for other admins, or assign the HR person the admin role.

Beginner Answered on September 9, 2019.
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For security reason edit functionality for Administrator account is not possible unless done by another administrator. Rational behind the reason is user with employee access control permission may accidentally disable the Admin account and thus locking the account, in that case only NS support can reset or create the Admin account – you need call support and go through stringent verification process before NS support resets the account. It is a best practice to have at least one backup admin user along with primary admin user, you never know what if your admin gets run over by the bus one day – you gotta have backup plan.

Advanced Answered on September 9, 2019.
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I’ve accomplished similar features with a custom record set with the employee as parent. Giving HR the ability to have their own record they can edit – and then if necessary, you can use workflow or script to push from your custom record to the employee.

Advanced Answered on September 9, 2019.

Great idea, since workflow can run as Administrator

on September 10, 2019.
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